Client Success Story
Shawangunk, NY
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From Whoever Complained Loudest to a Plan the Whole Town Can See
For years, Shawangunk's road repairs went to whichever resident pushed hardest at a town board meeting. PMG gave the town two things it never had: a data-backed plan to budget and forecast years out, and a way to put that data in front of both the town board and the public.
92
centerline miles
Full Network
mapped for the first time
3+ Years
of pavement projects mapped
CHALLENGE
No data, no plan, and a public that couldn't be told otherwise.
Road decisions in Shawangunk had long been driven by whoever made the most noise. Without condition data or a formal plan, the town couldn't prioritize objectively, budget confidently, or explain its decisions to residents.
→ No pavement condition data, so repairs were reactive instead of planned
→ Budgeting was a guess, without condition scores, cost estimates were rough numbers
→ Every resident believed their road was the worst in town, with no data to say otherwise
→ No multi-year plan for the town board or highway department to work from
WHAT PMG DID
A plan the town can budget from, and data the town can show.
Full network assessment
All 92 miles rated using ASTM-compliant PCI methodology and color-coded on RoadINsights, PMG's interactive GIS dashboard, so any road's condition is a click away, not a guess.
Confident budgeting
With condition scores in hand for every mile, the town can forecast costs and plan repairs years out, sequencing projects by area instead of scattering them across the township.
A public facing dashboard
Town staff pull up RoadINsights on a screen at town hall or on a phone in the field, so residents and council members can see exactly where any road ranks, not just take the town's word for it.
THE RESULTS
A plan the town runs on, and data residents actually see.
Reactive → Planned
Projects are sequenced by area year over year instead of scattered across town, cutting the cost of moving crews and equipment back and forth.
Council & Public Confidence
When a resident says their road is the worst in town, the town can pull up the dashboard and show them exactly where it ranks, no more decisions driven by who complains loudest.
Preservation-First Budgeting
The town now splits spending between full reconstructions and lower-cost treatments on roads still in fair condition, rather than only chasing the worst roads, cheaper now than a full rebuild later.
A System the Town Owns
The plan lives in a dashboard the town controls, not in one department head's memory, so it survives budget cycles, board turnover, and eventually a change in who holds the superintendent's office.
"I can sit at my desk and forecast three years out and know exactly what we're doing. It leaves you, or your successor, a plan and a roadmap. I'm leaving a legacy so that the taxpayers and their tax dollars are represented properly."
— Rich Blazeski
Highway Superintendent · Shawangunk, NY
